Frequently Asked Questions

CBD FAQ Section

Common purchase queries answered

Orders and Shipping

We offer fast and free shipping to anywhere in the United States. All items ship via USPS Priority Mail. Please allow 2 to 3 business days for delivery.

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Email us directly if you need to change your address. 

You will receive confirmation email with tracking number once order has been processed. 

We do not keep any credit card information on file. 

We charge sales tax for orders within Hawaii 

We ship to over 40 countries including Argentina, Austria, Australia, Belgium, Belize, Brazil, Bulgaria, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, England, Estonia, Finland, France, Georgia, Germany, Greece, Guam, Guatemala, Hong Kong, Hungary, Iceland, India, Ireland, Italy, Japan, Latvia, Lithuania, Luxembourg, Mexico, Netherlands, Antilles, Northern Ireland, Norway, Paraguay, Peru, Poland, Portugal, Puerto Rico, Romania, Russia,  Slovenia, South Africa, Sweden, Switzerland, U.S. Virgin Islands, Uruguay

Yes items will be shipped in one package.

If you need to swap an item

Returns and Exchanges

You may return new, unused, and unopened products within 30 days of delivery for a full refund, however, we do ask that you pay shipping for these returns. If the return is a result of our error, such as if you receive an incorrect or defective product, you will receive a full refund for the item as well as shipping costs.

If your item is incorrect, defective, or damaged upon arrival; we will exchange your item at no additional cost to you.

If your item is incorrect, defective, or damaged upon arrival; we will exchange your item at no additional cost to you.

After Emailing us and receiving return confirmation send return to :

Fractal Flowers 

4-1104 Kuhio Hwy 

PMB # 165 

Kapaa, HI 96746

Please send us an email to 

Email us directly if you need to change your address. 

Email us directly if you need to change or cancel your order. 

If the order has not been shipped yet we can cancel/change your order.

Yes you can pre-order sold out items

Questions About CBD's

CBD Questions and Answers

As designed by nature, the hemp plants contain a diverse spectrum of active molecules they work together in cohesion to deliver this plant medicine with superior bioavailability.

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Unlike most, we use alcohol vs. CO2. CO2 not only creates a significant environmental impact, but also is only extracting one aspect of the Hemp plant. We strive to create a full spectrum oil, which means using the medicine from the entire plant. Alcohol is the only solvent that extracts the chemicals of the plant at the same ratios contained within the plant. Alcohol is organically produced from plants through the process of fermentation, it is a solvent made by plants for plants.

All of our blends have been formulated on the island of Kauai our team of herbalists. Crafted with the vision of creating medicine that resonates with the specific energetics of your body. What we do not grow / harvest here ourselves by hand, has been sourced from small farms with sustainability in mind.

All of our Full Spectrum CBD Oil has been third party tested. This ensures that we are creating a medicine that is free of any solvents, mold, pesticides, heavy metals, fungi, herbicides. Our testing also ensures that we are creating pure potent medicine that is synergistically blended with the optimal amount of Cannabinoids & Terpines – click here for test results

It is our promise to source CBD medicine that is grown organically with love & in resonance with the Earth. We work with small farms to ensure that we know where our hemp is coming from and how it is grown.
We Stand With Earth

3% of all sales go towards forest conservation

Pureganic

Sourced with integrity

Free Domestic Shipping

On all orders

100% Secure Checkout

Amex / MasterCard / Visa / Discover

*The statements made on this website have not been evaluated by the Food & Drug Administration. Our products are not intended to diagnose, cure or prevent any disease. If a condition persists, please contact your physician or health care provider. The information provided by this website or this company is not a substitute for a face-to-face consultation with a health care provider, and should not be construed as individual medical advice.

© Fractal Flowers Kauai, 2019
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